Legal

TV Player App Privacy Policy

Last Updated: June 20, 2026. This policy describes how the Loco Digital Signage Player TV application operates.

1. Overview and Scope

This Privacy Policy specifically applies to the Loco Digital Signage Player TV application (the "TV App") designed for Apple TV (tvOS), Android TV, Fire TV, Google TV, and compatible smart television platforms.

The TV App functions as a high-performance media display receiver. It displays images, video loops, slideshows, PDFs, and menu boards synchronized remotely via cloud content management from anywhere in the world, as well as content cast directly over local WiFi networks.


2. Zero Collection of Personal Information

We strongly believe in privacy by design. The TV App does not collect, capture, store, transmit, or share any personal information.

  • No Registration or Account Login: You do not need to create an account, register, or enter any credentials (like name, email, or password) to use the TV App.
  • No Social Logins: The TV App does not support or connect to any social sign-in providers (such as Google or Apple).
  • No Financial/Billing Data: The TV App does not process transactions or handle any subscription or billing data.

3. How Content is Handled

The TV App receives content from your Loco controller app (mobile or Mac dashboard) via cloud synchronization or direct local WiFi transfer:

  • Cloud Remote Management: The TV App securely receives and syncs updated playlists, menu boards, and media assets remotely over the cloud, enabling you to change screen content from anywhere in the world.
  • Local WiFi Transfer: When connected to the same local network, media files can also be transferred locally from your mobile controller device to the TV App via your local WiFi network (LAN).
  • On-Device Caching & Offline Playback: Media assets are securely cached on the TV device (Apple TV, Android TV, Fire TV) to ensure uninterrupted, smooth 24/7 playback even if internet connectivity fluctuates.

4. Device Permissions and Rationale

To operate as a local signage receiver, the TV App requires the following standard system permissions:

  • Local Network Access (LAN / WiFi): Essential to discover, connect, and pair with the mobile controller app over the local network.
  • Storage Access (Caching): Used solely to store/cache the received media assets on the TV's internal storage. This caching ensures uninterrupted and smooth offline playback of your slides and videos even if the WiFi connection fluctuates.

5. Third-Party Services and Analytics

The TV App does not include any third-party tracking, advertising, analytics SDKs, or social plugins. No information about your TV usage, display schedule, or network setup is transmitted to third parties or to us.


6. Contact Information

If you have any questions or concerns regarding the privacy aspects of the TV App, please contact us at:
Email: support@locosignage.com