Account Security

Delete App Account & Data

Request permanent removal of your Loco account and configuration settings to satisfy Google Play Store and Apple App Store privacy policies.

What Happens Next?

Once you submit your account deletion request, the following actions will occur:

  • Profile Deletion: Your username, email address, and password hash are deleted from our database.
  • Display Pairings: All paired screen tokens and local display credentials associated with your devices are invalidated and wiped out.
  • Configuration Caches: Your screen loop templates, schedules, and display settings are permanently purged.

Warning: This process is completely irreversible. Once purged, you will lose access to active Pro licenses and will need to re-pair all display screens from scratch.

For any questions regarding commercial account cancellations or database audits, please email support@locosignage.com.

Submission Form

Please fill out this form to submit your account removal request. We will process it within 30 days.